Joseph R. Thill

952-500-3011 • JosephThill01@gmail.com

Summary

Experienced and multi-dimensional customer facing telecommunications professional with mid-level management

experience and skills acquired during a career of increasing company profitability through sound ROI market planning,

new revenue discovery, sales and sales management, building and leveraging external relationships, communications

with senior management, negotiating property site acquisition, legal and recordable access agreement writing, vendor

RFQ release, budgeting, project management, telecommunications outside plant engineering.

Experience Outside Plant Construction Manager

April 2015 – Present

Zayo Group

- Manage execution of multiple outside plant projects in Salesforce

- Monitor contractor performance on 112 FTT sites in 2015

- Create and update Google Earth KMZ files on 112 FTT sites in 2015

- Perform field engineering for cable placement

- Enlisted to assist with relationships with permitting authorities in problematic situations

- Part of team that delivered 112 FTT sites to customer on time and under budget

Outside Plant Engineering Specialist

December 2014 – April 2015

Goodman Networks

- Participate in project update and “kick-off” calls with the customer

- Perform field engineering of copper and fiber cable placement

- Draft field notes for base information to customer

- Perform site visits with end-user to verify routes and space requirements

Project Manager

April 2013 – June 2014

Comm-Works

- Created, implemented and managed a new company revenue source; Outside Plant construction of pathway.

- Key customer contact and project lead on a $2m revenue project and with 3 FTE direct reports.

- Reported and presented project metrics as required to Senior Management pulled from the ALERT database.

- Produced agenda and conducted weekly conference meetings with Customer and Senior Management.

- Managed project ROI to 42%

- Remotely recruited and inspected the work of OSP/ISP vendors and managed the entire process from RFQ to

installation of OSP pathway, ISP Cat5E cables and associated hardware on 500+ projects across the U.S.

- Tracked the receipt of required deliverables from vendors via the ALERT database.

Outside Plant Inspector

March 2012 – April 2013

Mastec

- Daily reported metrics job statuses on ~40 active projects on average.

- Developed Excel tracking mechanism for reporting purposes.

- Customer facing communications daily with ~6 key telecommunications company customer contacts.

- Perform daily on-site project visits to inspect vendor work in outstate Minnesota.

- Communicate with government regulatory entities when necessary.

Telecom Manager

February 2011 – March 2012

Ureka Broadband

- Perform field engineering for Right-of-Way (ROW) permitting, make ready and route planning for fiber route

feasibility.

- Defined the locations of all appurtenances in the ROW and mapped according to proposed plant route

- Provided direction and consultation on residential, commercial and infrastructure expansion builds.

- Participated in consultation on various marketing efforts and strategic planning on FTTH projects.

- Assisted in the build process of municipal builds in project management and sales/marketing.

- Participated in the start-up of an FTTH project in Southwest Minnesota with a potential customer base in excess

of 3500.

- Performed sales as well as managed sales staff to a take rate of 63% on the initial sales phase.

- Hired and managed a very successful sales team with consistent sales sell-in ratio of +50%.

- Assisted with Site Acquisition and Engineering/Construction project management.

Market Development Manager

July 2002 – December 2010

Comcast Business Services

- Participated in the management team that grew potential customer base by 43,190 serviceable commercial

addresses.

- Recruited, hired and managed a 4 FTE sales team that negotiated 2197 legally binding Site Acquisition Access

Agreements between 2008 and 2010 and enabled the exceeded budget for added serviceable addresses passed

by 111% within the same time period.

-

Initiated and successfully managed the creation of a multi-departmental database that tracked commercial

customer capital projects from sale to connect. Eliminated the need for project coordination and 2 FTE’s.

- Created, presented, budgeted, implemented and tracked innovative strategic marketing initiatives and

subsequent infrastructure builds. Designed a program to increase completion rates on phone installs.

- Created the concept and build of a market penetration database that enabled the sales force to focus their efforts.

Senior Project Engineer

June 1996 – July 2002

Time Warner Cable

- Served as a resource for the Upgrade Department with solutions to problematic construction situations.

- Negotiated access and leveraged relationships for 24 miles of fiber optic deployment throughout the core of

downtown Minneapolis.

- Acted as a liaison with the company and external agencies such as building managers and owners, government

engineers and officials, power and telephone company engineers and officials.

- Negotiated mutually favorable arrangements on right-of-way permits, pole rental, duct leases and Site

Acquisition Access Agreements.

Technical Services Supervisor

September 1992– June 1996

Paragon Business Systems

- Managed the build-out and negotiated Site Acquisition Access Agreements for the placement of 45 miles of the

downtown Minneapolis cable television plant. This included project processes, such as fiber optic and coaxial

cable design, contractor bidding, project approval, estimating and bidding with adherence to FCC and NEC

standards.

- Managed the daily work duties of in-house and contract installation personnel that ensured timely and quality

installation of services.

- Managed professional relationships between the company and external contacts to the benefit of the company,

bringing cost effective and collaborative arrangements to construction projects.

Education

University of St. Thomas - Center for Business Excellence

Project Management, Mini Master of Project Management

2012 – 2012

Kaplan

Real Estate, Minnesota Realtor Licensee

2009 – 2010

Index Computers

Microsoft Project I & II

2012 – 2012

Normandale Community College

1980 – 1981

External

Involvement

Board of Directors, Gopher State One Call, representing the MN Cable Communications Assoc, 1985 – Present

City Council Member, Elected, City of Jordan, 2010 – Present

Scott County Association for Leadership and Efficiency, 2013 Chair, 2010 – Present

Scott County Watershed Planning Commission, 2009 Chair, 2008 - Present

Appointed Member, 1998 Advisory Task Force MS216D (Gopher State One-Call Law) legislative rule making

Member, 2001 Review Committee for state law MS216D review and Best Practices

Charter Member (past), Metropolitan Utility Coordinating Committee, 18 yrs.

North Central Electrical League (past), Datacomm Council

Associate Member (past), Minneapolis Building Owners and Managers Association

Associate Member (past), St. Paul Building Owners and Managers Association

Jordan Lions General Member, 3rd Year Director

Commercial Club Member, Jordan